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Systems Administrator, Vulnerability Management in Bluffton, SC at Hargray

Date Posted: 1/24/2019

Job Snapshot

Job Description

Hargray’s Mission – To Envision and deliver customer delight


At Hargray, we use the latest technology to manage our diverse platforms and support operational success.  We foster an environment where innovative solutions are the key to driving our vision.  You might be a great fit for us if you love to work in a fast-paced, dynamic environment where time flies as you juggle competing priorities.  We are customer service oriented and seek applicants that are strong communicators with the ability to easily interact with multiple business partners.


If you like boundaries and exact specifications, we are not the place for you.  We are seeking creative, problem solvers that thrive in challenging circumstances.  If you want to enhance your technical skills and have an understanding of IT systems and solutions, we would love to broaden your skill base.  We are a 24/7 customer –focused operation.  At times, the workload can be heavy and the hours long.  However, there is a very nice tradeoff - you get to live in one of America’s top-rated beaches.


If you are an energetic, tech-savvy go-getter and would like to learn more, click on the link to view the full job details and apply to this amazing opportunity.


In this position, you will be working closely with other team members of the IT Team to ensure appropriate controls are in place, and to ensure that security policies are being effectively employed. Responsible for the successful management of our Patch Management policy. This means ensuring the timely deployment of patches to both our Server and end-user devices. Maintaining security scanning services, including process improvement, providing remediation as well as assistance to team members.


Duties & Responsibilities:


  • Provide guidance to end-users, team members and management in support of vulnerability management which includes, but is not limited to, establishing goals of vulnerability management and roadmaps to achieve those goals.
  • Conduct scheduled and ad-hoc vulnerability scans.
  • Analysis and validation of scan results, communicated to clients through reporting and results-review meetings.
  • Provide management with remediation recommendations and guidance, up to and including remediation tracking and reporting.
  • Coordinate with management in defining reports that provide the most value based on security goals.
  • Manage the PCI scan process and provide remediation support on any potential findings.
  • Maintain and improve upon, as necessary, the existing security patching program, including maintenance of scanning tools and licensing, procedures, reporting, and client communications.
  • Provides third tier support to PC users on multiple platforms and operating systems, which would include escalations from Tier 1 and Tier 2 support.
  • Communicates independently, effectively, clearly and professionally with managers, supervisors, and employees to establish and maintain considerate and cooperative relationships.
  • Provide guidance to end-users, team members and management in support of vulnerability management which includes, but is not limited to, establishing goals of vulnerability management and roadmaps to achieve those goals.
  • Installs, configures, diagnoses, and corrects problems for computers, workstations and services, peripheral equipment, network equipment, and associated cabling.
  • Answers operational questions clearly and succinctly, and resolves problems, applying knowledge of computer software, hardware, and procedures.
  • Communicates with software and hardware vendors to request service for defective products and to research and resolve user problems.
  • Evaluates software and hardware to meet user requirements; makes written and verbal recommendations for user or management review.
  • Performs root cause analysis and develops checklists for typical problems.
  • Attends training; reads manuals, periodicals, and technical reports to maintain and increase technical knowledge to meet user needs.
  • Create documentation and perform technical training to assist Help Desk team members and the end user support experience.
  • Performs other related duties as assigned to ensure the effective operation of the department.

Job Requirements

Minimum Qualifications:


  • College degree in computer science/engineering or related field or equivalent experience.
  • 5 years’ experience with the installation, configuration, and support of PC’s, servers and peripheral equipment.
  • 5 years’ experience with audiovisual and conferencing technologies
  • 5 years’ experience with Microsoft Exchange and Domain environment
  • Knowledge of network technologies, including IP routing, network design, Ethernet, routing protocols, and network management.
  • Good verbal communication skills.
  • Ability to carry 60 pounds in the course of normal duties.
  • Ability to multi-task and think independently
  • Ability to quickly identify, isolate and correct any networking issue utilizing resources available.
  • Ability to read and understand technical manuals.
  • Valid driver’s license with a history of safe driving record.


Additional Qualifications Desired:


  • LAN/WAN installation, support, and configuration.
  • Ability to work off-peak hours to respond to customer needs and ensure the availability of PCs and critical systems.
  • Ability to anticipate and prevent potential user problems

EOE/ Disability