Sales Engineering - Pre-Sales in Macon, GA at Hargray

Date Posted: 4/30/2018

Job Snapshot

Job Description

Responsible for providing all the necessary pre-sale support to the direct sales organization in order to grow and maintain revenues as well as to pull high margin custom applications through the appropriate sales channels.  Also serves as a gateway for market intelligence on changing customer needs in the marketplace, as well as solutions using current, new and emerging technology to accommodate those needs.


Duties & Responsibilities


  • Provides pre-sale engineering support to the sales team for complex, technical and integrated solutions.
  • Works closely with the customer, vendor, operations, construction and engineering departments on designing, crafting and delivering the best possible solutions.
  • Assists in training initiatives on existing, new and emerging technologies.
  • Communicates market trends, new customer requirements and new technologies to product development and network engineering groups for development of new products and technologies to meet customer needs.
  • Provides assistance in the development of pricing to support solution alternatives
  • Possess a consultative approach to providing customer solutions.
  • Strong experience in developing long-term business relationships with key technical decision makers in business organizations.
  • Calls on and participates in appointments with new and existing customers to discuss new applications.
  • Works on network and premise designs and crafting solutions based on customer needs and applications.  This would include pricing strategies, technical service assurance.
  • Supports the sales team with technical assistance answering RFP requirements and customer presentations.
  • Works with product development and marketing teams to provide customer-focused new services for Hargray.
  • Performs other related duties as assigned to ensure the effective operation of the Sales Department.


Job Requirements

Minimum Qualifications


  • Bachelor’s Degree or equivalent experience
  • 3+ years’ experience in voice/data/video communications services
  • 3+ years of engineering and technical account management experience
  • Business sales experience
  • An in-depth knowledge of LAN / WAN technologies and a thorough knowledge if IP Based Networks and Router technologies
  • A broad knowledge of Centrex / ISDN / Voicemail / Data Networks / Frame Relay / IPVPN / VoIP / Internet / Ethernet / ATM and SONET technologies
  • A developing understanding of emerging technologies
  • Possess a consultative approach to providing customer solutions 
  • Knowledge of PC based applications
  • Project Management ability


EOE/ Vet/ Disability


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