Plant Coordinator - Assignment in Bluffton, South Carolina, US at Hargray

Date Posted: 8/8/2018

Job Snapshot

Job Description

General Description:

Accesses, updates, and completes computerized customer records and service orders with accuracy and efficiency. 

Responsibilities:

  • Selects, assigns, and posts facilities assignment data on service orders with accuracy, completeness, and efficiency.
  • Reviews switch logs in HES to ensure necessary provisioning steps have processed successfully for the installation date.
  • Routes service orders to appropriate departments in order to coordinate / process necessary work for the installation date.
  • Assists field technicians, tier two data support, and engineering on facility related issues.
  • Processes reports of bad facilities, including notifying the responsible personnel for repair and updating computerized facility records.
  • All other duties as assigned.

 

Job Requirements

Qualifications:

  • High school graduate.
  • Minimum of 3 years’ related experience (preferably in telecommunications and wireless industry).
  • Basic computer and office skills, including calculators, fax, etc.
  • Able to handle multiple tasks.
  • Ability to communicate independently and effectively with customers, employees, supervisors, and managers, both orally and in writing.
  • Must have excellent customer service skills.
  • Able to work Monday through Saturday extended hours.


 
Additional Qualifications Desired:

  • BA or BS Degree
  • Bi-lingual


EOE / Vet / Disability