Network Technician in Bluffton, SC at Hargray

Date Posted: 7/6/2018

Job Snapshot

Job Description

General Description of Position:

Performs all duties involving the installation, testing, maintaining, and repairing all Central Office equipment to ensure the continuity of service.

Duties & Responsibilities: Including but not limited to the following.

  • Installs, maintains, tests and repairs all Central Office digital switching equipment and transmission equipment; including but not limited to the MDF, NT DMS SuperNode, Nortel CS2k soft switches, Optical systems, Movius Voicemail, and multiplexer equipment by reading and interpreting documentation, specifications and blueprints for all Central Office equipment; utilizing the latest test equipment and hand tools necessary to perform the job.
  • Interprets and implements all Central Office related service orders, work orders and trouble reports by communicating effectively with other departments; including but not limited to man/machine interfacing, installation, and relocation of equipment, verification of completion of the work order.
  • Demonstrates basic knowledge of telephony, digital applications, color code and basic AC/DC theory.
  • Inspects, maintains and repairs or has repaired all remote buildings and various miscellaneous equipment such as generators, batteries, and uninterrupted power supply (UPS).
  • Implements and maintains translations of the switch for POTS and DBN services including local toll, AMA billing, and CDR.
  • Turns up and maintains all special circuits such as DDS and Analog data.
  • Tests and may assist other departments in running jumpers on MDF.
  • Checks and maintains Central Office isolated ground zone.
  • Generates requested reports dealing with traffic studies, office measures, maintenance work log, and the log of all major service outages.
  • Ensures the vehicles, tools and equipment are properly used and kept in good working order; completes the necessary paperwork to request maintenance or repairs.
  • Submits personal time report, gas tickets, material charge-outs, as well as other clerical forms or other required paperwork.
  • Maintains all Central Office work areas in a clean and orderly fashion.
  • Refers employee and customer complaints and problems to supervisor.
  • Provides training and assistance for new employees; participates in cross-training.
  • Performs other related duties as assigned to ensure the effective operation of the department.

 

Job Requirements

Minimum Qualifications: Only candidates who meet minimum qualifications will be considered.

  • High school graduate.
  • Must have knowledge of basic electronics theory/practice.
  • Working knowledge of computers and communication hardware/software.
  • Nortel DMS 100/200 switching translations experience required, as well as familiarity with various test equipment.
  • Working knowledge of Voice Over IP, soft switches, and IAD’s.
  • Reads, understand, interprets, and applies written instructions, such as equipment manuals, in operation and troubleshooting of network operations systems.
  • Must possess a valid driver’s license with a history of safe driving record.
  • Must be able to work various schedules extended hours.
  • Strong written and oral communication skills required.

Additional Qualifications Desired:

  • Experience in maintaining and troubleshooting electronic equipment.
  • Experience in maintaining and troubleshooting DC power plants.
  • Understanding of optical transport systems and multiplexers.
  • Understand circuit design and functionality.
  • Associate’s degree in Electronics or related field. 

EOE/Vet/Disability