Network Technician III in Bluffton, SC at Hargray

Date Posted: 5/13/2020

Job Snapshot

Job Description

At Hargray Communications, we are looking for people to join our Central Office team who are extremely detail-oriented and extraordinarily passionate.  We thrive on designing simple and scalable solutions to complex problems and delivering leading-edge technology to our customers.

We are looking for exceptionally ambitious and communicative hands-on people who are comfortable working with ever-changing processes and procedures as part of a cross-functional team, have experience working in fast-paced environments, and who have the passion, skills, and dedication to take our network to the next level.

Network technician III will be performing all duties involving the installation, testing, maintaining, and repairing all Central Office equipment to ensure the continuity of service.


Duties & Responsibilities:


  • Install, maintain, test, and repairs all Central Office digital switching equipment and transmission equipment; including but not limited to the MDF, Genband C20, DMS Peripheral Modules, Experius/A2 Optical systems, CIM/UReach Voicemail, and multiplexer equipment by reading and interpreting documentation, specifications and blueprints for all Central Office equipment; utilizing the latest test equipment and hand tools necessary to perform the job.
  • Advanced understanding of SIP protocol and various SIP deployments and equip required to include SBC’s
  • Install, maintain, test, and repairs all transport and transmission equipment; including but not limited to FUJI 4100/4500/7120, Cienna, Nortel 6500 and Huawei DWDM and multiplexer systems
  • Installs, maintain, test, repair all access equipment including but not limited to Calix, Huawei, Adtran, and Accedian for FTTH and FTTC deployments
  • Demonstrates advanced knowledge of MEP LAN, PTP and PTMP circuits from 1GB to 100GB in various deployment methods, IP routing and configurations to include Layers 1,2 and 3.
  • Demonstrates advanced understanding of fiber patch panels, connectors, and jumper types to include SFP types and range restrictions.
  • Interprets and implements all Central Office related service orders, work orders, and trouble reports by communicating effectively with other departments; including but not limited to man/machine interfacing, installation, and relocation of equipment, verification of completion of the work order.
  • Demonstrates basic knowledge of telephony, digital applications, color code, and basic AC/DC theory.
  • Inspects, maintains and repairs or has repaired all remote buildings and various miscellaneous equipment such as generators, batteries, and uninterrupted power supply (UPS).
  • Implements and maintains translations of the switch for POTS and DBN services including local toll, AMA billing, and CDR.
  • Turns up and maintains all special circuits such as DDS and Analog data.
  • Tests and may assist another department in running jumpers on MDF.
  • Checks and maintains the Central Office isolated ground zone.
  • Generates requested reports dealing with traffic studies, office measures, maintenance work log, and log of all major service outages.
  • Performs in-depth analysis of telecommunications issues and developing solutions to complex problems
  • Coordinate with and interact as an advocate with equipment vendors to resolve technical issues. The ability to troubleshoot with vendors, customers, and peers, and perform root cause analysis.
  • Ensures the vehicles, tools and equipment are properly used and kept in good working order; completes the necessary paperwork to request maintenance or repairs.
  • Submits personal time report, gas tickets, material charge outs, as well as other clerical forms or other required paperwork.
  • Maintains all Central Office work areas in a clean and orderly fashion.
  • Schedule and track various Preventative Maintenance activities.


Job Requirements

Minimum Qualifications: 


  • High school graduate.
  • 9-15 years of direct experience
  • Must have knowledge of basic electronics theory/practice.
  • Working knowledge of computers and communication hardware/software.
  • Nortel DMS 100/200 switching translations experience required, as well as familiarity with various test equipment.
  • Working knowledge of Voice Over IP, soft switches, and IAD’s.
  • Reads understand, interprets, and applies written instructions, such as equipment manuals, in operation and troubleshooting of network operations systems.
  • Must possess a valid driver’s license with a history of safe driving record.
  • Must be able to work various schedules extended hours.
  • Strong written and oral communication skills required. 


EOE/ Disability