Marketing Coordinator - Hargray Fiber in Jacksonville, FL at Hargray

Date Posted: 1/5/2020

Job Snapshot

Job Description

Marketing Coordinator – Hargray Fiber


Are you passionate about making a difference in people’s lives?  Are you motivated to learn and connect people with cutting edge technology?  Do you go the extra mile to provide customer delight? Then you should join the Hargray Fiber team as a Marketing Coordinator!


The Marketing Coordinator is responsible for assisting in executing all marketing initiatives for a given market and providing daily support to the marketing team. Should have an in-depth understanding of how marketing campaigns work. Able to work in a fast-paced environment, the ideal candidate will be able to hit the ground running.


The Company: For over 70 years, Hargray has been connecting customers to each other and the world, growing from a local phone company to an industry leader providing residential, business, enterprise, and carrier wholesale communications services. Our mission is to envision and deliver customer delight. In addition to our long history of dedication and commitment to our community, we offer benefits for your health, wealth, protection, well-being, time, and more. Our team of almost 600 colleagues across 8 locations is committed to excellence, delivering the most advanced technology and the best service for our customers.


Duties and Responsibilities: Including but not limited to the following.


  • Coordinates and supports various Marketing programs and market initiatives
  • Collects, organizes and maintains competitive information
  • Maintains expert level knowledge of our products and our competitors’ products and prices
  • Coordinates and maintain a database of vanity numbers, URLs, and tracking code used in marketing campaigns
  • Sets up, manages and reports results of marketing campaigns
  • Assists with the roll-out of marketing campaigns and strategies
  • Ensures compliance with all brand standards and marketing guidelines
  • Supports market communities and the local grass-roots marketing programs, plans and coordinates events
  • Supports the creation and distribution of campaign material across all markets and all sales channels
  • Helps manage and track marketing costs in accordance with budget goals including processing invoices for payment
  • Maintains a repository of all branded material and makes sure that it is up to date
  • Accurately interprets creative briefs to assist in development of compelling visual design and copy
  • Has experience, creating, or working with, brand guidelines
  • Ability to manage multiple projects and prioritize tasks from concept through completion
  • Exhibits effective time management skills to meet deadlines and deliver time sensitive material
  • Coordinates and collaborates with internal and external agency resources to seamlessly execute integrated campaigns that deliver customer delight and achieve desired results
  • Seeks to create award-winning work that champions the corporate brand and enthusiastically tells the Hargray story
  • Performs other related duties as assigned to ensure effective operation of department
  • Quickly learns new programs and processes
  • Explores emerging tactics and recommends new approaches to reach and convert target audiences
  • Ability to absorb and apply constructive criticism from peers and clients
  • Envisions and delivers customer delight by embracing culture and core values of the organization
  • Work with Analyst to gather prospects for market
  • Assist in the ment of the marketing plan for each market Communicate and maintain updates on the marketing plan
  • Establish approved photo journal for the assigned market
  • Ensure landing pages and other Social Media avenues are established for each Add market landing page
  • Work with Operations to implement call routing for number
  • Track community engagement contacts in teams- hand off to sales local market manager
  • Perform other duties as assigned 

Job Requirements

Minimum Qualifications: Only candidates who meet the minimum qualifications will be considered.


  • Bachelor’s degree in Marketing, Communications, Journalism or Business Administration is preferred
  • 2 or more years of experience in marketing or communications roles (marketing communications, brand marketing, direct marketing, digital marketing or public relations)
  • Proficiency (intermediate level or better) in Microsoft Office (Word, Excel, Outlook, PowerPoint) is required and working knowledge of the Adobe Creative Suite (Photoshop, InDesign, Illustrator, Acrobat)
  • Basic html skills, preferably with experience in Drupal
  • Experience creating email using Constant Contact or similar platform
  • Experience extracting data from multiple network sources and CRM platform
  • Photography, video and audio production, recording and editing a plus
  • Clear written and verbal communication skills with exceptional attention to detail
  • Must be well organized and understand process documentation and flow charts
  • Problem solving and project management skills
  • Knowledge/experience in the telecommunications industry is a plus




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