Manager, Business Development - Hargray Fiber in Norcross, GA at Hargray

Date Posted: 8/2/2018

Job Snapshot

Job Description

General Description of Position: Hargray Fiber is a premier provider of integrated communication solutions for both commercial and residential customers.  We offer a dynamic entrepreneurial environment that fosters creativity and we empower our employees to envision and deliver customer delight.

Hargray Fiber is currently seeking a Sales Manager for the Dunwoody, Sandy Springs, Conyers, & Covington, GA area.  This position requires a combination of team leadership, account management, end-user selling and consultative solution selling to new business clients over our fiber optic service network.  Knowledge, experience, and familiarity with consultative selling to both government and public sectors at the executive level are desired. 

 

Duties & Responsibilities:

 

  • Leads sales team to goal achievement through development and execution of sales/customer service strategies.  Personally participates in sales and customer service opportunities, when possible, to move them along in the sales and service cycle and to build relationships with key customers/prospects
  • Actively manages sales pipeline and sales activity to understand opportunities and actions necessary to move them to a closed-won status 
  • Ensures team members are documenting all activities and opportunities timely, completely, and accurately in Salesforce.com CRM
  • Ensures adherence to company processes for investment in fiber/construction through business case process
  • Maintains active involvement in the communities served in order to promote the Hargray brand
  • Collaborates with other departments as needed to ensure reps are trained on all products and services offered including DCMS, advanced/complex data services, PRIs, WiFi, and traditional voice, video, and data services
  • Collaborates with service and support organizations to make sure orders are complete and moving through the system in order to be installed as quickly as possible
  • Communicates effectively upstream and across departments
  • Prepares detailed sales reports and presentations as required.  Tracks sales result in order to accurately forecast, report, and pay commissions
  • Maintains focus on customer retention and develops plans to drive contract renewals
  • Directs sales forecasting activities and sets performance goals accordingly
  • Reviews market analyses and competitive environment to determine customer needs, pricing structure and discount rates
  • Directs staffing, training, performance evaluations and provides regular feedback to team members regarding their performance opportunities for improvement
  • Performs all other duties as assigned to ensure the effective operation of the department

 

Job Requirements

Minimum Qualifications:

 

  • Bachelors’ Degree and 5-10 years’ experience of increasing responsibility in B2B sales with a track record of delivering strong results
  • Minimum of 5 years’ telecommunications, technology and/or business sales
  • Experience utilizing CRM to track activity and manage sales opportunities; Salesforce experience a plus
  • Demonstrated ability to lead people and get results through others
  • Ability to organize and manage multiple priorities
  • Capable of designing and implementing employee training and development
  • High-level problem analysis and resolution skills
  • Strong customer orientation
  • Excellent written and oral communication skills
  • Proficient use of computer programs, including Microsoft Word, Excel, and PowerPoint

 

EOE/Vet/Disability