Major Account Executive - Hargray Fiber in Jacksonville, FL at Hargray

Date Posted: 10/5/2020

Job Snapshot

Job Description

Major Account Executive - Hargray Fiber


Are you passionate about making the life of a business owner easier?  Are you motivated to learn and connect businesses with cutting edge technology?  Do you go the extra mile to provide customer delight and give customers more than they thought they needed?  At Hargray, we are looking for someone like you to connect with our customers.


We are looking for someone ready to help Hargray aggressively grow our business in Jacksonville, FL. We aren’t a company that offers you just another job, and we aren’t a company that doesn’t like a good challenge.  If you’re self-motivated, have good judgment, and possess general business acumen, Hargray is the place for you. 


We provide businesses with the most advanced and reliable communication products that allow business owners and operators to focus on their business while knowing they have the best internet and voice services for their operations.


We aren’t for everyone, so if you aren’t ready to challenge and motivate yourself – well, we will be here when you are.  But if you are ready to use your talents and your strong community connections to establish our business – don’t delay, apply NOW!


In this role, you would be responsible for prospecting for SMB to large, local Ethernet sales in potential metro markets. The focus of this role will be largely on identifying and selling trigger accounts in a success-based environment. 


For over 70 years, Hargray has been connecting customers and the world, growing from a local phone company to an industry leader providing residential, business, enterprise, and carrier wholesale communications services. Our mission is to envision and deliver customer delight. Besides our long history of dedication and commitment to our community, we offer benefits for your health, wealth, protection, well-being, time, and more. Our team of more than 800 colleagues across multiple southeast locations is committed to excellence, delivering the most advanced technology and our customers' best service.


Duties & Responsibilities: Including but not limited to, the following.


  • Proactively and effectively communicates the benefits of Hargray’s products and services to municipalities, universities, school districts, and hospitals.   
  • Prospects for revenue growth opportunities beyond the existing customer base. 
  • Schedules in-person visits with the key decision-makers. 
  • Monitors and load all sales activity into the CRM system daily. 
  • Focuses on proactive customer touches. 
  • Demonstrates a practical and efficient working knowledge of all of the products and services. 
  • Works in conjunction with other departments to determine service capabilities and requirements for strategic accounts. 
  • Provides training and knowledge assistance, as required, on the use of products and services to customers. 
  • Communicates with other departments as needed. 
  • Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors, and managers to establish and maintain considerate and cooperative relationships.  Handles customer requests and communications by phone, E-mail, fax, mail, and face to face. 
  • Keeps abreast of current industry trends and practices as they relate to customer service and make appropriate recommendations.
  • Performs other related duties as assigned.


Job Requirements

Minimum Qualifications: Only candidates who meet the minimum qualifications will be considered.


  • Bachelor’s degree or equivalent experience.
  • 4 years of sales or account management experience; business sales experience preferred.
  • Ability to communicate effectively with customers, employees, and managers.
  • Basic computer skills.
  • Customer service skills.
  • Ability to work weekends and extended hours as needed. 
  • Ability to use own vehicle for company use.


EOE/Vet /Disability


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