I&R Technician in Hawkinsville, GA at Hargray

Date Posted: 2/4/2021

Job Snapshot

Job Description

I&R Technician


Are you passionate about making a difference in people’s lives?  Are you motivated to learn and connect people with cutting edge technology?  Do you go the extra mile to provide customer delight? Then you should join the Hargray team in Hawkinsville, GA as an I&R Technician!


We are looking for a results-driven and detail-oriented Installation Repair Technician. This role requires someone who combines an excellent work ethic with the ability to apply critical thinking and delivers customer delight. It is also essential that you demonstrate excellent communication and interpersonal skills to interact with customers and colleagues effectively.

As an Installation and Repair Technician, you will be expected to utilize your experience combined with technical aptitude, critical thinking, and proven techniques to provide our customers with technology solutions in all areas they require. You will also be splicing, maintaining, and repairing all underground, direct bury, and aerial cables used to supply Telephone, CATV, and High-Speed Data services over and all fiber optic plants. 


The Company: For over 70 years, Hargray has been connecting customers to each other and the world, growing from a local phone company to an industry leader providing residential, business, enterprise, and carrier wholesale communications services. Our mission is to envision and deliver customer delight. In addition to our long history of dedication and commitment to our community, we offer benefits for your health, wealth, protection, well-being, time, and more. Our team of over 800 colleagues supporting local markets throughout the southeast is committed to excellence, delivering the most advanced technology and the best service for our customers.


Duties and Responsibilities: Including but not limited to the following.

• Splices, terminates and calculates load and tapping of aerial, buried, and submerged wire and cable according to standard procedure and company, governmental and electrical specifications.
• Maintains, tests, locates, measures CATV strength and clears faults from aerial, buried, and submerged service wire or cable using test equipment from street to house.
• Installs telecommunications services by identifying and connecting correct wires in pedestal or on the terminal block, or tap; installing temporary drop if possible; installing inside wiring with proper bonding of ground: connects TV and test; installs HFC and optical equipment and tests.
• Replaces and repairs visible faults in single line installations with efficient and logical problem determination; interprets test equipment readings accurately to localize line trouble.
• Communicates independently, effectively, clearly, and professionally with customers, outside technical staff, employees, supervisors, and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers.
• Lifts and carries reels; measures and cuts wires to necessary lengths; climbs ladders and scaffolding; reaches through frames to select individual wires; tests subscriber loops.
• Operates both hand tools, including drills, saws, electric crimpers, grinders, and soldering and test equipment, including Volt Ohm Meters (VOM), lightwave test equipment, loop checkers and test sets.
• Maintains pedestal and taps as needed. Reports any maintenance required to supervisor
• Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations, and practices.
• Accesses cable, pedestals, and other equipment by climbing ladders, poles, and scaffolding; walking through muddy areas or through brush and by digging.
• Maintains equipment, tools, and vehicles in working conditions; submits and fills out necessary clerical forms such as time, mileage, gas tickets, and material and equipment charge-outs.
• Performs other related duties as assigned.


Job Requirements


Minimum Qualifications: Only candidates who meet the minimum qualifications will be considered.

  • High School graduate
  • 2-3 years’ telephone or cable TV experience preferred
  • Ability to communicate effectively with customers, employees and management
  • Valid driver’s license with history of safe driving record
  • Knowledge of current industry-related terminology, procedures, and equipment preferred
  • Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces.
  • Must be able to work from a ladder while using the required hand tools

Additional Qualifications Desired:

  • Ability to read and interpret construction drawings
  • Basic understanding of service order flow and process
  • IPTV/ ADSL Installation and repair experience
  • Understanding of RUS and Company construction standards and specifications
  • Basic computer knowledge
  • Basic computer knowledge
  • Basic electricity knowledge.

EOE/ Disability
The best connections happen when you have a great place to work! 
Apply now!


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