IP Video Engineer in Bluffton, SC at Hargray

Date Posted: 12/26/2019

Job Snapshot

Job Description

General Description of position:

This position will focus on continually improving the interoperability/reliability of the Video infrastructure with the associated platform that it relies upon. Strong server infrastructure background with experience working in a large Video network. This position will actively participate in scheduled maintenance activities to ensure systems and infrastructure reliability, utilizing best practices and other methodologies to improve work process performance and results.

Duties & Responsibilities:

- Assist with engineering and deployment of MMR  and OTT video headend for Hargray’s  IPTV video offering.

- Work with other internal departments in Hargray to assist in training for MMR deployment.

- Manage and maintain the MMR and OTT server infrastructure.

- Manage and maintain the MMR and OTT SQL database

- Manage and maintain STB software updates and bug fixes.

- Interface directly with Sales, IT, I&R, NOC, and Central Office staff to resolve customer related issues.

- Interface with vendors to proactively assess issues found in error logs and support operations during outages.

- Execute daily checklist provided by vendor to monitor overall MMR and OTT headend performance

- Development of technical documentation for all Video Infrastructure implemented company wide and maintain team repository.

- Deploy new equipment into the environment, manage server configurations and update as necessary.

- Performs backups and maintenance of video infrastructure systems. Maintain standards-based software deployment for all Video Systems.

- Audit server utilization and licenses consumption, recommend and execute upgrades as required.

- Take on tasks for special projects or assignments as and when requested by business partners executes them within the given timelines.

- Responsible for specifying, implementing system health, performance, and software management.

- Assists in the analysis of present systems and operations; documents existing procedures and operating methods; defines requested system requirements; and analyzes documentation files and reports.

- Make recommendations for the introduction of or enhancements to new and existing technologies and products Perform evaluation of equipment as needed for various projects. Procure and oversee the building of test suites for lab testing.

- Make formal recommendations for system implementations and/or enhancements based on analysis and evaluations.

- Ensures system is maintained at a top performance level and ensures that all technical aspects of the systems design are met.

- Performs daily, weekly and monthly checks and maintenance to ensure system continues to run at peak condition. Installs, wires and configures new equipment in complex networked systems and validates proper operation.

- Maintain documentation and perform other administration duties.

- Helps plan projects. Limited planning required outside of immediate or assigned task.

- Contributes to milestones


Job Requirements

  • Bachelor’s Degree or 5 - 7 years’ experience effectively supporting a large server environment.
  • Applicant must have extensive Microsoft server background and experience with Windows Server and Microsoft SQL Server.
  • Experience with web applications using IIS and XML.
  • Applicant must have a strong working knowledge of TCP/IP and associated protocols, and be able to use a network protocol analyzer to assist in troubleshooting.
  • Applicant should have a working knowledge of scripting for systems administration.
  • Proven ability to manage multiple tasks/projects as well as lead small, directed projects.
  • Basic understanding of IP Networks and Subnetting
  • Proficient in IP Multicast
  • Basic Knowledge of CDN networks


Additional Qualifications desired:

  • Working knowledge of IP and RF video distribution architectures.
  • Experience with Microsoft Media Room IPTV Middleware and Visual C# programming language.
  • MCITP certification