Inside Sales Administrator in Pooler, GA at Hargray

Date Posted: 10/7/2020

Job Snapshot

Job Description

General Description –

The Inside Sales Administrator will be responsible for maintaining and expanding relationships with assigned customers. The Inside Sales Administrator will also be accountable for achieving sales quota and assigned strategic account objectives. Someone in this role will represent all company products and services to assigned customers while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met.

Duties and Responsibilities –

  • Close and grow sales through professional communication with existing clients in our book of business
  • Work closely with all vCIO Consultants to position new sales opportunities to existing clients by upselling and renewing
  • Manage and interpret customer requirements – consulting with clients to understand, anticipate, and meet their needs
  • Contemporaneously record all activities, notes, and documentation in ConnectWise
  • Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the future
  • Work with the vCIO Consultant team to ensure customer project requirements are met
  • Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies
  • Submit prospective customer engagement plans; schedule client meetings and action plans for follow-up


Job Requirements

Minimum Qualifications –

  • 2 to 5 years of proven sales experience, in magnifying opportunities in closing client deals
  • Experience with the managed IT services is an added advantage
  • Corporate technology sales and/ or HaaS, SaaS experience a plus
  • Strong interpersonal, communication (verbal and written) and organizational skills
  • Previous experience with delivering presentations to potential clients
  • Proficient with Microsoft Office, especially in Excel, PowerPoint, and Outlook.
  • CRM Experience (ConnectWise)


EOE/ Disability