Direct Sales Representative in Warner Robins, GA at Hargray

Date Posted: 9/15/2020

Job Snapshot

Job Description

General Description of Position:


As a Direct Sales Representative, you will work closely with the Direct Sales Manager and will be responsible for account management activities for both the multi-dwelling unit (MDU) and HOA/ POA's in the assigned territory. You will own relationships between Hargray and developers, property managers, sales personnel, and/or leasing agents in assigned accounts.


Duties & Responsibilities:


  • Achieve a monthly sales quota for obtaining new business in assigned territories in a residential market.
  • Outbound calling (15%), emails (5%), and in-person visits (80%) to prospects and existing customers to sell new services, recommend product upgrades, renewals or add-ons.
  • Distribute marketing materials, and participate in activities that promote Hargray Product and Services, i.e., trade fairs, city events, informational sessions, etc. during non-business hours (evenings, weekends, and holidays) to cultivate personal sales leads.
  • Works closely with Direct Sales Manager and builds rapport with and trains ownership/management and appropriate leasing and/or sales personnel; explains roles and responsibilities; provides marketing materials
  • Meet and exceed revenue and assigned product unit targets within assigned MDU and HOA/POAs.
  • Ensure effective use of marketing materials by MDU staff.
  • Seek out and create opportunities to increase penetration and generate revenue.
  • Engage assigned locations in existing and new programs offered by Hargray. Identify potential marketing and service contract opportunities within the assigned portfolio. Facilitate evaluation and advance the contract process.
  • Become an expert in the competitive environment and be able to communicate regarding competitive offerings while effectively positioning Hargray as the best telecommunications choice for assigned territory.
  • Provide technical support to customers that may include connecting with technical teams within Hargray for troubleshooting, repair and/or installation of existing and new services
  • Performs other related duties as assigned to ensure an effective operation of the department


Job Requirements

Minimum Qualifications: 

  • Associates degree or equivalent education and relevant work experience.
  • 3+ years of outside sales experience.
  • Ability to achieve goals and determine priorities.
  • Required to work varying hours, including weekends, evenings, and holidays.
  • Relationship building skills with internal and external customers are required for this position
  • Must be highly self-motivated and self-disciplined and provide prompt follow-up to all customer inquiries.
  • Strong organizational skills and time management skills are imperative.
  • Excellent verbal and written communication skills.
  • Ability to work independently and be able to effectively multi-task.
  • Proficient in computer usage with good typing skills, including proficiency in Microsoft Office suite of products i. e., Word, Excel, PowerPoint, etc.
  • Valid driver's license and an acceptable driving record (MVR).
  • Working knowledge of cable television operations, processes, and billing systems is added advantage


EOE/ Disability