Business Development Representative - Hargray Communications in Pell City, AL at Hargray

Date Posted: 9/5/2019

Job Snapshot

Job Description

General Description of Position:


Hargray Communications is a premier provider of integrated communication solutions for both commercial and residential customers.  We offer a dynamic entrepreneurial environment that fosters creativity and we empower our employees to envision and deliver customer delight.


Hargray Communications is currently seeking a General Business Sales Rep. for the Pell City, AL area focusing on commercial customers.  This position requires a combination of account management, end-user selling and consultative solution selling to existing and new business clients.  


In this role, you will be responsible for acquisition, retention and overall satisfaction of small to mid-sized commercial accounts in our Beaufort markets and focuses on opportunities that meet established criteria.


Duties and Responsibilities:


  • Achieves and/or exceeds monthly, quarterly, and annual revenue targets by prospecting for new business and closing sales. Maintains primary relationship with identified and prospective accounts.   
  • Responsible for all facets of account management within the existing base of customers that is created through sales efforts 
  • Works in conjunction with Sales Engineering to determine service capabilities and requirements for prospective customers.  Understands financial criteria required to justify the investment and works to exceed company threshold based upon monthly recurring revenue and capital expense 
  • Enters all sales activity into Salesforce daily, including calls, opportunities, orders, and work requests 
  • Professionally represents Hargray at all times in the community and in front of customers, prospects, vendors and other key stakeholders 
  • Demonstrates a practical and efficient working knowledge of all of the products and services sold by the Sales Department
  • Begins and completes job-implementation packages for the full range of products marketed by the Sales Department
  • Provides training and knowledge assistance, as required, on the use of products and services sold to internal and external customers  
  • Communicates with other departments as needed to facilitate a smooth service installation of products sold.
  • Helps analyze, research, resolve, refer, and follow-up on customer complaints regarding billing, credits, and services in an expedient and professional manner.
  • Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors, and managers to establish and maintain considerate and cooperative relationships.  Handles customer requests and communications by phone, E-mail, fax, email and face to face. 
  • Keeps abreast of current industry trends and practices as they relate to customer service and makes appropriate recommendations to the Sales Manager.
  • Performs other related duties as assigned by the Sales Manager to ensure the effective operation of the Sales Department

Job Requirements

Minimum Qualifications:


  • Bachelor’s degree or equivalent experience.
  • 4 years sales or account management experience; business sales experience preferred.
  • Telecom industry experience is beneficial
  • Ability to communicate effectively with customers, employees, and managers.
  • Basic computer skills.
  • Customer service skills.
  • Ability to work weekends and extended hours as needed. 
  • Ability to use own vehicle for company use.




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