Sr. Product Manager, Video Programming in Hilton Head Island, SC at Hargray

Date Posted: 2/9/2020

Job Snapshot

Job Description

Hargray’ s Mission – To Envision and deliver customer delight


Are you passionate about making a difference in people’s lives?  Are you motivated to learn and connect people with cutting edge technology?  Do you go the extra mile to provide customer delight?

Do you enjoy a fast-paced work environment where time flies juggling multiple priorities? Then you should join the Hargray Communications team as a Sr. Product Manager!


The Sr. Product Manager, Video Programming is responsible for product strategy, product development, product lifecycle management, and product marketing of our commercial and residential video products as it relates to the content.  Works closely with the Director of Product Development and Management and the senior leadership to align the video product portfolio with strategic business goals while managing/coordinating the efforts of cross-functional teams – including Network Engineering, IT, Sales, Marketing, Finance, Legal, etc. – to bring new products and product enhancements to market.  Ensures compliance with contractual obligations and reporting requirements.


The job location will be Hilton Head Island, SC. We are also open to considering remote candidates with the ability to travel to SC based on the project needs.


Duties & Responsibilities: 


  • Develops and maintains Hargray’s long term video content strategy and roadmap
  • Manages the daily functions related to video programming, including linear services, on demand, PPV, and OTT offerings
  • Develops/Manages/Maintains channel line-ups for all markets leading the implementation of any channel lineup changes (i.e. new channel launches and removals)
  • Manages, tracks, and reports on monthly expenses and subscriber variances; assists in the budgeting process and monthly forecasting
  • Manages programmer relationships and responds to programmer inquiries
  • Assists with preparation for subscriber audits and settling contract/ invoice disputes
  • Participates in all aspects of negotiation (financial analysis and forecasting, contract drafting, security requirements, amendments)
  • Manages and tracks revenue from advertising sales, upsell programs, VOD/PPV
  • Guides product pricing by monitoring industry trends and developing a competitive market analysis.
  • Provides thought leadership and technical/development expertise for price adjustments and new product development.
  • Translates new technologies and market requirements into product design including development and management of business requirements documentation.
  • Manages new product launches including project plan creation, project risk assessment and mitigation, issue tracking and resolution.
  • Creates and executes comprehensive product lifecycle plans including product simplification and product positioning strategies.
  • Works with Finance to create financial analysis and supporting business cases to determine market requirements relative to product price points, new bundles, and new features.
  • Evaluates and modifies business processes and procedures to improve efficiency and reduce expenses, optimize profitability and maintain budget adherence.


Job Requirements

Minimum Qualifications:


  • Bachelor’s degree or equivalent experience
  • 8+ years of experience in the telecommunications/cable/satellite TV industry
  • 3+ years of experience in a similar role
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills


EOE/ Disability