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Sr. Pricing Manager in Hilton Head Island, SC at Hargray

Date Posted: 5/6/2019

Job Snapshot

Job Description

Hargray’ s Mission – To Envision and deliver customer delight


Hargray is currently seeking a Sr. Pricing Manager who will play a key role in optimizing the pricing strategy and support the company’s growth by proactively using excellent analytical skills to transform large amounts of data and complex analysis into high-impact, easy-to-follow presentations/business cases


During this experience, you will wear multiple hats and juggle many competing priorities.  So, if you thrive in a fast-paced environment and can complete projects independently, this might be the right gig for you. We need folks who bring loads of enthusiasm and positive energy to their work. 


The Sr. Pricing Manager is responsible for identifying, recommending, implementing, and tracking pricing strategies and programs to acquire new customers; upsell, cross-sell, and retain existing customers; and increase revenue and profit while balancing activations, churn, and ARPU across all residential and commercial products (TV, Internet, Home Phone, Value Added Services, metro Ethernet, IP-PBX, managed services, etc.).


Duties & Responsibilities


  • Leads cross-functional teams across the business (Marketing, IT, M&P, Call Center, Sales, Finance, Legal, etc.) to ensure successful design, implementation and continuous improvement of pricing initiatives and programs to increase sales, reduce churn, increase revenue or margin.
  • Defines, reports, and analyzes key metrics such as ARPU, churn (with a focus on competitive/pricing), save rates, take rates, and customer lifetime value by-products and/or segments.
  • Leads the development, implementation, and post-implementation tracking and evaluation of price increase programs.
  • Creates and maintains financial models to track and forecast ARPU.
  • Creates and maintains competitive analyses for bundles and individual products.
  • Evaluates the effectiveness and impact of the pricing initiatives on the overall revenue, margin, activations, churn, and ARPU plans.
  • Recommends and implements pricing policies and procedures needed to achieve goals.
  • Identifies gaps and opportunities in current pricing initiatives and policies, then recommends and implements improvements.
  • Supports the finance team providing input on business cases and financial forecasts for new/existing products.
  • Conveys information with authority; builds trust and credibility with internal customers at all levels of management.
  • Remains current on local market requirements, latest competitive product information and technology/market/regulatory trends to meet customer and business objectives
  • Leads the definition of detailed business and functional requirements.
  • Coordinates the development of supporting documentation.
  • Leads cross-functional teams without formal authority

Job Requirements

 Minimum Qualifications


  • A bachelor's degree in business, marketing, finance, engineering or related field is required
  • MBA preferred
  • 8 to 10 or more years of experience in pricing, marketing, product management, sales, operations, methods & procedures, or finance roles within a subscription-based service company.
  • 5 or more years of experience in a Pricing or Finance Manager role
  • Experience defining detailed product requirements
  • Experience defining/improving processes


Special Knowledge/Skills


  • Excellent analytical skills with the ability to transform large amounts of data and complex analyses into high-impact, easy-to-follow presentations/business cases
  • Strong oral and written communication skills
  • Strong planning and process development skills
  • Strong business judgment
  • High level of initiative and attention to detail
  • Ability to manage multiple initiatives at one time
  • Proven ability to lead and influence cross-functional teams without formal authority
  • Must be a team player, able to handle ambiguity, anticipate and react to changes quickly
  • Strong understanding of financial statements and business case development
  • Advanced level of Excel and PowerPoint 
  • Working knowledge of the telecommunications industry, competitive providers and trends


EOE/ Disability