Sales Engineer in Conyers, GA at Hargray

Date Posted: 4/21/2021

Job Snapshot

Job Description

General Description of Position:

The Sales Engineer is responsible for providing all the necessary pre- and post-sale support to the direct sales organization to maintain existing revenues as well as to increase monthly recurring revenue (MRR) through the conversion of existing non-MRR customers and the addition of new customers. The ideal candidate for this position will serve as a gateway for market intelligence on changing customer needs in the marketplace, as well as create solutions using current, new, and emerging technology to accommodate those needs.

Duties and Responsibilities: Including but not limited to the following.

  • Provides pre-sales engineering support to the sales team for complex, technical, and integrated solutions.
  • Provides pre-sale technical assessments of customer data networks with written documentation and Site Books.
  • Produce IT Road Maps for customers based on findings from interviewing business leaders within the customers.
  • Works closely with the customer, vendor, operations, construction, and engineering departments on designing, crafting, and delivering the best possible solutions.
  • Assists in training initiatives on existing, new, and emerging technologies.
  • Provides all ongoing post-sale support for continued business activity.
  • Calls on new and existing customers to discuss new applications.
  • Supports the sales team with technical assistance answering RFP requirements and customer presentations when required.
  • Works with product development and marketing teams to provide customer-focused new services for Hargray.
  • Performs other related duties as assigned to ensure the effective operation of the Sales Department.

 

Job Requirements

Minimum Qualifications: Only candidates who meet the minimum qualifications will be considered.

  • Bachelor’s Degree or equivalent experience.
  • 10+ years’ experience in Voice and Data Network design, implementation, and support.
  • 3+ years of engineering and technical account management experience.
  • Business sales experience, either to a varied eternal customer base or a large internal customer base.
  • In-depth knowledge of LAN / WAN technologies and a thorough knowledge if IP Based Networks and Router technologies.
  • A broad knowledge Data Networks / Routing / Firewalls / Data Storage / Backup & DR / Hosted Services / IP Telephony / Internet / Ethernet / Virtualization.
  • In-depth knowledge of Microsoft Server, Exchange, and Active Directory.
  • Experience with VMware.
  • Experience with EMC Storage is preferred, but alternatives are acceptable.
  • A developing understanding of emerging technologies.
  • Possess a consultative approach to providing customer solutions.
  • Knowledge of PC based applications.
  • Project Management ability.

 EOE/ Disability