Residential Construction OSP Manager in Harrisburg, IL at Hargray

Date Posted: 6/19/2022

Job Snapshot

Job Description

General Description of Position: 

The Residential OSP Construction Manager for Clearwave Fiber is responsible for building a team of construction engineers to supervise contractors installing drops to homes/businesses.  They will work with the PMO team to continue to develop, monitor, and implement the CDG/MBS workflow management tool as well. This ideal candidate motivates, supports, coaches, and performance manages associates for best-in-class results. 


Duties and Responsibilities: 

  • Performs other related duties as assigned to ensure the effective operation of the department.
  • Monitor Status and Change Status of the project as the workflow is performed in Construction. 
  • Scheduling of in-house and outsourced resources to complete work.  
  • Report on complete and incomplete projects in the Construction que.  
  • Supervise construction engineers to ensure contract work is done timely, correctly, and documents are completely properly.  
  • Verify and submit permits as necessary. 
  • Ensures dates and documentation is entered into Sitetracker. 
  • Acts as a liaison between internal teams by providing tacit knowledge to ensure customer needs are met. 
  • Tracks departmental key performance indicators (KPI) and utilizes trends for performance management of frontline associates. 
  • Builds a strong team environment that represents Clearwave Fiber cultural beliefs. 
  • Manage employee schedules, overtime, and paid time off for operational success. 
  • Maintain staffing levels to meet operational metrics 
  • Assist with training and onboarding of new hires as needed 
  • Write performance reviews for direct reports 
  • Performs other duties and projects as assigned. 

About us

Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we’d like to invite you to consider joining us in this endeavor. 

Job Requirements

Minimum Qualifications: 

  • Bachelor’s degree or equivalent years of work experience.
  • Team leader or supervisor experience directly related to OSP construction and maintenance
  • Prior experience as RUS/OSP inspector or 5+ years OSP experience in cable construction and maintenance.
  • Must demonstrate an understanding of communications distribution networks on fiber, copper, and HFC platforms.
  • Solid knowledge of OSP construction methods and practices as set by RUS, Telecordia, and BICSI.
  • Must possess a valid driver’s license. Excellent interpersonal, verbal, and written communications skills 
  • Competent mathematical, analytical, communication, and organization skills  
  • Experience and familiarity with implementing continuous improvement concepts that will increase operational effectiveness at all levels 
  • Working knowledge of Microsoft Office software including Excel, and Word. 


EOE/ Disability