I&R Technician, Trainee in Perry, GA at Hargray

Date Posted: 11/19/2021

Job Snapshot

Job Description

General Description of Position:


Provides I&R support in the installation, testing and turn-up of telephone, internet and video services.  


Duties and Responsibilities:

Assists the I&R Technician as she/he:

  • Installs and tests all equipment, grounds and cable necessary to supply new service or expand existing service to the customer using various types of small hand tools.
  • Assistance in performing the following specific tasks is anticipated:
  • inspecting premises to determine route and method of installation; reading and understanding pertinent information such as service order, blue print, schematic and wiring diagram; climbing ladder or crawling under house or working in other confined spaces to attach outside cable to building; unrolls and buries drop wire from pedestal to protector box; strings and attaches wire from protector box to jack.
  • Tests, locates and repairs all troubles from protector box to Central Office; may consist of digging up drops to repair; tests at various location such as jacks, protector box, pedestal, cross connect box, etc. in order to isolate trouble using test telephone and other testing devices.
  • Verifies information on service order such as pedestal number, cable counts, assigned cable pair and advises Service Center of any changes or corrections.
  • Inspects and maintains vehicle in a clean, orderly, well-stocked fashion on a daily basis; completes necessary paperwork for maintenance or repairs to vehicle.
  • Responsible for installation of Digital CATV Service and all HFC-related installation procedures.
  • Responsible for installation of Cable Modems and Routers.
  • Splices cables using color codes.
  • Cleans up work area at the completion of job.
  • Keeps a daily time record showing actual hours worked and duties performed.
  • Refers employee and customer complaints and problems to supervisor.
  • Provides training and assistance for new employees; participates in cross training.
  • Performs other related duties as assigned to ensure effective operation of department.



Job Requirements

Minimum Qualifications:

  • High school graduate.
  • Valid driver’s license with history of safe driving record.
  • Ability to communicate effectively with customers, employees and supervisors.
  • Knowledge of current industry-related terminology and procedures and equipment.
  • Must possess the ability to work in confined spaces such as attics and crawlspaces. Must also be able to tolerate the environmental conditions associated with confined spaces.
  • Must be able to work from a ladder while using the required hand tools.


Additional Qualifications Desired:

  • Telephone plant experience.
  • Ability to read and interpret construction drawings.
  • Basic understanding of service order flow and process.
  • Understanding of RUS and Company construction standards and specifications.
  • Computer knowledge and experience.