General Manager, Fiber in Valdosta, GA at Hargray

Date Posted: 11/3/2021

Job Snapshot

Job Description

General Manager, Fiber

The General Manager, Fiber - Valdosta, GA, will be the face and voice of Hargray in the market. The General Manager will also hire and develop in-market staff, manage team members' enterprise sales and account management activities to achieve/exceed revenue objectives and organizational priorities, and deliver customer delight.

The ideal candidate for this position is a customer-centric entrepreneur with strong business acumen and leadership skills, the ability and desire to build and maintain strong community relationships, and the discipline to drive sales improvements.

About Hargray - For over 70 years, Hargray has been connecting customers and the world, growing into an industry leader providing business, enterprise, residential, and carrier wholesale communications services in a four-state region. Our purpose is to empower people and communities to connect and thrive. We execute that purpose through our mission of envisioning and delivering customer delight and through robust and local leadership and operational presence contrary to the centralized," cost-saving model that the larger companies in our industry follow.  Our team of more than 800 colleagues across multiple southeast locations is committed to excellence, delivering the most advanced technology and our customers' best service.  We have a long history of consistent growth that outpaces the industry. We believe in developing our colleagues and providing an environment to achieve more than they thought possible.  We also offer a wide range of benefits and a robust and incentive-based compensation package.

Duties and Responsibilities:

  • Leads sales team to goal achievement through the development and execution of sales strategy and tactics. Personally participates in sales opportunities, when possible, to move them along in the sales cycle and build relationships with key customers/prospects.
  • Actively manages sales pipeline to understand opportunities and actions necessary to move them to closed-won status.
  • Collaborates with other departments as needed to ensure reps are trained on all products and services offered, including MSP, advanced/complex data services, PRIs, WiFi, and traditional voice, video, & data services.
  • Communicates effectively upstream and across departments.
  • Prepares sales reports and presentations as required.
  • Maintains focus on customer retention and develops plans to drive contract renewals.
  • Directs sales forecasting activities and sets performance goals accordingly.
  • Reviews market analyses & competitive environment to determine customer needs, pricing structure, and discount rates.
  • Directs staffing, training, and performance evaluations and provides regular feedback to team members regarding their performance and opportunities for improvement.
  • Performs other related duties as assigned to ensure the effective operation of the department.


Job Requirements

Minimum Qualifications:

  • Bachelor's Degree and 5-10 years' experience of increasing responsibility in B2B sales.
  • 2 or more years in telecommunications and technology sales.
  • Experience utilizing a CRM to track activity and manage sales opportunities experience preferred.
  • Demonstrate ability to lead people and get results through others.
  • Ability to organize and manage multiple priorities.
  • Capable of designing and implementing employee training and development.
  • High-level problem analysis and problem resolution skills.
  • Strong customer orientation.
  • Excellent written and oral communication skills.
  • Proficient use of computer programs, including Microsoft Word, Excel, and PowerPoint.

 EOE/ Disability


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