Cable Maintenance Lead Technician in Perry, GA at Hargray

Date Posted: 2/10/2020

Job Snapshot

Job Description

Are you passionate about making a difference in people’s lives?  Are you motivated to learn and connect people with cutting edge technology?  Do you go the extra mile to provide customer delight? We are looking for talented people who are ready to grow with Hargray Communications. We are dedicated to developing our employees for a career and future with us. Hargray Communication is offering a career opportunity as a Cable Maintenance Lead Technician!

General Description of Position:

Splices, maintains and repairs all underground cables used to supply Telephone, CATV and High Speed Data services.

Duties & Responsibilities:

  • Helps supervisor perform quality control assessment of all plant types when needed.
  • Helps supervisor communicate with technicians and contractors to ensure troubles, service orders and plant issues are worked in a timely manner.
  • Splices, maintains and repairs coaxial and fiber cables from Head End or Hub Site to the de-mark box located at the customer premises.
  • Sweeps, balances, and maintains all actives and system powering.
  • Monitors and repairs (if necessary) system ingress and CLI
  • Assists in testing of fiber and coaxial cables; uses various fault locating equipment to isolate source of trouble or complaint, including forward and reverse testing of HFC plant.
  • Digs with shovel to expose severed or damaged cable. May make sketch of bad or damaged cable to send to Engineering for replacement or upgrade of cable.
  • Locates and marks all buried cables to avoid damage by other utilities, companies or persons; uses locator equipment such as Rycom (model 8831) and Dynatel (model 573A).
  • Reads and interprets OTDR and fiber optic power meters and coaxial (db) power meter.
  • Reads and interprets staking sheets and cable schematics to splice newly installed cable in pedestals and to terminate cable in cross connects; consisting of correctly marking fibers, may also include bonding and grounding if needed.
  • Assists in small cut-overs for Engineering.
  • Verifies information on repair orders and service orders; advises appropriate employees of any needed corrections or changes in information.
  • Inspects and maintains vehicle in a clean, orderly, well-stocked fashion on a daily basis; completes necessary paperwork for maintenance or repairs to vehicle.
  • Communicates with other departments and companies to repair inoperative or substandard transmissions via cable.
  • Refers employee and customer complaints and problems to immediate supervisor or another member of management team.
  • Provides training and assistance for new employees; participates in cross training.
  • Performs other related duties as assigned to ensure effective operation of the department and the Company.


Job Requirements

Minimum Qualifications:

  • High school graduate.    
  • Must have a minimum of five (5) years HFC experience.
  • Must have a minimum of two (2) years’ experience working with fiber optics.
  • Must have basic knowledge of HFC.
  • Must have working knowledge of Hargray’s HES system
  • Must possess excellent oral and written communication skills.
  • Must be willing to learn new material and be able to teach other employees as needed.
  • Must have valid driver’s license with safe driving history.  

Additional Qualification:

  • Basic electricity (AC/DC) theory.
  • Ability to read and interpret construction drawings.
  • Basic understanding of service order flow and process.