Account Executive II in Savannah, GA at Hargray

Date Posted: 11/5/2021

Job Snapshot

Job Description

Are you passionate about working with businesses to help them succeed? Are you motivated to pursue and connect business owners with cutting-edge technology? Do you pride yourself on fact-finding and creating solutions that exceed customer expectations?  Are you excited about Technology Sales? Then you should join the Hargray Fiber team as an Account Executive II!

This outside sales role requires a persistent, driven, go-getter who has a strong desire to learn and create life-long customers through every interaction.

We are hiring immediately for Account Executive II (outside sales) positions in our Savannah, GA Markets. Please review the job details and Apply Today!

The Company: For over 70 years, Hargray has been connecting customers to each other and the world, growing from a local phone company to an industry leader providing residential, business, enterprise, and carrier wholesale communications services. Our mission is to envision and deliver customer delight. In addition to our long history of dedication and commitment to our community, we offer benefits for your health, wealth, protection, well-being, time, and more. Our team of over 800 colleagues supporting local markets throughout the southeast is committed to excellence, delivering the most advanced technology and the best service for our customers.

General Description of Position:

Account Executive II will be responsible for acquiring, retaining, and overall satisfaction of small to mid-sized commercial accounts in our Savannah market.  This position will be focused on opportunities that meet established criteria. 

Duties and Responsibilities: Including but not limited to the following.

  • Achieves and/or exceeds monthly, quarterly, and annual revenue targets by prospecting for new business and closing sales. Maintains primary relationships with identified and prospective accounts.   
  • Responsible for all facets of account management within the existing base of customers that is created through sales efforts 
  • Works in conjunction with Sales Engineering to determine service capabilities and requirements for prospective customers.  Understands financial criteria required to justify the investment and works to exceed company threshold based upon monthly recurring revenue and capital expense 
  • Enters all sales activity into Salesforce daily, including calls, opportunities, orders, and work requests 
  • Professionally represents Hargray at all times in the community and in front of customers, prospects, vendors, and other key stakeholders 
  • Demonstrates a practical and efficient working knowledge of all of the products and services sold by the Sales Department
  • Begins and completes job-implementation packages for the full range of products marketed by the Sales Department
  • Provides training and knowledge assistance, as required, on the use of products and services sold to internal and external customers  
  • Communicate with other departments as needed to facilitate a smooth service installation of products sold.
  • Helps analyze, research, resolve, refer, and follow up on customer complaints regarding billing, credits, and services in an expedient and professional manner.
  • Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors, and managers to establish and maintain considerate and cooperative relationships.  Handles customer requests and communications by phone, E-mail, fax, mail, and face to face. 
  • Keeps abreast of current industry trends and practices as they relate to customer service and makes appropriate recommendations to the Sales Manager.
  • Performs other related duties as assigned by the Sales Manager to ensure the effective operation of the Sales Department.

 

Job Requirements

Minimum Qualifications: Only candidates who meet the minimum qualifications will be considered.

  • Bachelor’s degree or equivalent experience.
  • 2 years sales or account management experience; business sales experience preferred.
  • Telecom industry experience is beneficial
  • Ability to communicate effectively with customers, employees, and managers.
  • Basic computer skills.
  • Customer service skills.
  • Ability to work weekends and extended hours as needed. 
  • Ability to use own vehicle for company use.

EOE/ Disability